Tom Franklin, Diebold Nixdorf


Just wanted to make you aware of the fantastic work undertaken this week by Vernon across the Scotland sites.

Up against issues aplenty and under pressure to complete after the rollout was paused, he has been brilliant this week, keeping in touch regularly and communicating well with the MC and the store.

There was a failed delivery at Ayr on Monday causing an abort, and he went out of his way yesterday to revisit and complete the works, which myself and the MC are very grateful for to stem any further delays to what has been a challenging rollout. Please can you pass this feedback on to the relevant people.