Network Support
Why J Brand?
J Brand Ltd have invested extensively in the Support Team and offer 24 x 7 x 365 cover on all aspects of a data network to ensure maximum up-time. Support contracts are in place for a wide range of products including:- Active hardware
- Copper and fibre cabling
- Electrics
- Wireless LAN’s
- Telephone systems
- People Traffic Counters (PTC’s)
- EPOS systems
J Brand Ltd understands that support requirements differ from Client to Client. Maintenance contracts and Service Level Agreements (SLA’s) are therefore tailored to the specific requirements of individual organisations. In order to ensure SLA’s are met, J Brand can hold , and manage, onsite spares as required by the terms of any such contract.
Over £50,000 was invested in Gemini to ensure full tracking and reporting of all fault calls is achieved.
To find out more about the support capabilities of J Brand Ltd call Paul Cryne on 020 7636 8214 or click here.